Since we support many users from many sites, we would strongly prefer that questions be sent via electronic mail with sufficient detail to ccshelp@nrl.navy.mil. If you wish to call, the support line number is (202) 404-7337 and is staffed during normal working hours.
Requests will be directed to the appropriate person. Many issues can be solved immediately and every attempt will be made to respond within two working hours to all requests. Current and prospective users are encouraged to make use of these services.
When reporting any problem include the time the error occurred. If it is a network related issue, please include the source and destination hosts and a traceroute. Otherwise, include as much information as possible. If you refer to a file, please give the full path name and on what host this file resides.
Send comments or questions to ccshelp@nrl.navy.mil
NRL ~ Code 5000 ~ Code 5500 ~ Code 5590